Sample 1 - Revision of Instruction Manual 

This is a user guide which needed to be constructed into a technical manual for our technical writing course. I designed the manual to lead the user through a series of steps that helps to complete a task safely, efficiently, and correctly.  This manual shows my ability to effectively create a useful manual by guiding the user step-by-step.  Photos were incorporated, along with danger, warning, and caution symbols. 

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Sample 2 - Quick-Start User Guide

As part of our research fundamentals course, this is a quick start guide for ticketing and knowledge management software that service agents would use if the software was recently implemented.  I developed this guide with audience objectives in mind, then researched the software, drafted the content, sketched a design, and developed the guide in Word.  This guide shows my ability to analyze audience needs and client expectations.  I used a one-page, column format with screenshots for ease of viewing and yellow highlighted headings for faster referencing.

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Sample 3 - Letter of Intent

This is a letter of intent for our technical writing course.  This letter intends to find potential grant funding for Mayte's Rescue.  I researched Mayte's Rescue online and wrote an informative overview of the organization's goals and mission to bring about interest in their cause. Through online research, I was able to find a potential funding source that would support the organization's immediate goal.  

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Sample 4 - Grant Proposal

Using the Wisconsin Common Grant Application Form, I wrote a grant proposal for our grant writing course.  I began by meeting with the Town of Delevan Parks and Recreation representatives to discuss their needs.  Once the park's need was chosen, I used audience analysis, research methods, rhetorical strategies, and revision techniques to write the proposal for beach cleaning equipment for the Town's public beach.  I explored government, private, and corporate funding sources to find funding for the equipment. 

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Sample 5 - Standard Operating Procedure (SOP)

Created step-by-step instructions to help workers carry out routine operations when creating a quick start guide. This SOPs aims to achieve efficiency, quality output and uniformity of performance, while reducing miscommunication.  Also included is a checklist created for the procedure.